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Finding a scalable solution

Elevate Life Church required an effective solution to manage mass communications on a large scale, involving its leaders, congregation, and outreach ministries. The church faced the limitations of email, as it lacked personalization and often went unnoticed by recipients. Additionally, while Twilio offered capabilities for communication, its implementation required specialized developers or technical expertise, posing a challenge for the church.

Transforming mobile communication and community engagement

Elevate Life Church, relying heavily on its mobile app for on-the-go usage, faced challenges with their previous text provider's 1-800 numbers, impacting engagement. However, by implementing SuperPhone®, they achieved scalable and more personalized communication. Switching to a local Florida number significantly increased engagement, replacing the previous spam-like experience.

With SuperPhone®, updates were delivered faster, eliminating the need for long scheduling delays. Key features like Voice enabled staff to make and receive calls, while the Update feature facilitated broadcasting of event updates, RSVPs, donations, personal check-ins, and automated birthday messages. The use of a consistent local number enhanced user experience and reduced opt-outs.

Leveraging SuperPhone® within their communication funnel, Elevate Life Church attracted more subscribers and interacted personally with users, transcending social algorithms and low email conversions. Integration with Planning Center via Zapier streamlined audience organization and management across three church locations.

Additionally, SuperPhone® played a vital role in the Correctional Facility Ministry, providing inmates with the ability to contact the church for support through texts and calls, fostering community-building and trust-building initiatives through pre-recorded ministry sessions.
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Elevate Life Church testimonial

"SuperPhone® became an independent work line for our team of 35+, allowing us to connect 1-to-1 with members of our congregation. Finding volunteers, collecting donations, and keeping members updated have never been more accessible!"

Joyce Ormeo
Connection Director at Elevate Life Church
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