Brands that are truly making their mark in their respective industries are creating memorable experiences for their customers.

It isn’t just about creating a one-and-done shopping experience. It’s about nurturing a whole ecosystem of customers who want to evangelize the brand.

Something you need to consider is that e-commerce isn't going anywhere anytime soon so it’s time for you to get with the program.

Here’s how to use SuperPhone® as an e-commerce brand in 2023:

1. New Product Releases

When it's time to share new products or a new collection, allow SuperPhone® to power your release.

Take the time to schedule these Updates or Automations in advance.

Time the messaging right with the product releases and you will have your community hooked.

Give your customers what they want: exclusivity.

2. BTS Exclusives

Instead of going to social media, your e-commerce brand can share:

- The story of the brand
- Polls for the next drop or restock
- The process or story behind each piece from the brand

It’s all about building the 1:1 relationship with your customers.

Sharing this access only on SuperPhone® makes them feel like the VIP’s that they are.

3. Pop-Up Shops

Whether its an in-person or online pop-up shop, allow SuperPhone® to power the experience.

Use the power of Filtering to make sure that your customers who want to know when you do Pop-Up Shops are tagged properly.

Allow Segmentation based on the location of your Pop-Up Shop to encourage your raving fans to come out.

Making a trip to Atlanta and wanting to connect with your customers in the Atlanta and Metro areas? Send them a special update to let them know you're coming.

Achieve Success As An E-Commerce Brand

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You can effectively use SuperPhone® as a communication solution and aim to reach new milestones of success by signing up for a free trial today or reserving a discovery call with our customer success team. Learn how SuperPhone’s SMS marketing can help you connect with your target audience, increase sales and accomplish a great ROSS!